Terms and Conditions
Last updated: December 4th, 2023
Last reviewed: March 22, 2024
OnyxMP GrowthCo, Inc. (“OnyxMP GrowthCo,” the “Company”, “we,” or “us”) and/or its
affiliates owns and operates the websites located at OnyxMP GrowthCo.com and may have
previously, now or in the future own and/or operate a mobile application (collectively, the
“Platform”). Your access and use of the Platform, any part thereof, or anything associated
therewith, including its content (“Content”), any products or services provided through the
Platform or otherwise by OnyxMP GrowthCo, and any affiliated website, software or
application owned or operated by OnyxMP GrowthCo (collectively, including the Platform and the
Content, the “Service”) are governed by these Terms and Conditions (“Terms and Conditions”
or “Agreement”).
Please read this Agreement carefully because it sets forth the important terms you will need to
know about the Service. In this Agreement, the terms “you” and “yours” refer to the person
using the Service.
BY CLICKING “I AGREE,” OR CHECKING A RELATED BOX TO SIGNIFY YOUR ACCEPTANCE,
USING ANY OTHER ACCEPTANCE PROTOCOL PRESENTED THROUGH THE SERVICE (AS
DEFINED BELOW) OR OTHERWISE AFFIRMATIVELY ACCEPTING THESE TERMS AND
CONDITIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE
BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO
NOT CREATE AN ACCOUNT OR USE THE SERVICE. YOU HEREBY GRANT AGENCY AUTHORITY
TO ANY PARTY WHO CLICKS ON THE “I AGREE” BUTTON OR OTHERWISE INDICATES
ACCEPTANCE TO THESE TERMS AND CONDITIONS ON YOUR BEHALF.
ARBITRATION NOTICE: YOU AGREE THAT DISPUTES BETWEEN YOU AND US OR YOU AND THE
PROVIDER GROUP OR PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS AND
CONDITIONS OR THE SERVICE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION
AND YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION
LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME
EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.
IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR DOCTOR OR DIAL 911.
THE SERVICE IS NOT APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. THIS
AGREEMENT IS SUBJECT TO CHANGE AS PROVIDED HEREIN.
Acceptance of Terms and Conditions
Your access to and use of the Service is subject to this Agreement, as well as all applicable laws
and regulations. If you do not accept and agree to be bound by this Agreement in its entirety,
you are strictly prohibited from visiting, accessing, registering with and/or using the Service or
any information or Content provided through the Service, except as necessary to review this
Agreement. The Service is continually under development, and we reserve the right to revise or
remove any part of this Agreement or the Service in our sole discretion at any time and without
prior notice to you. Any changes to this Agreement are effective upon posting to the Platform.
Unless otherwise indicated, any new Content added to the Service is also subject to this
Agreement upon posting to the Platform. If you disagree with this Agreement or any terms or
conditions herein, your sole remedy is to discontinue your use of the Service. Your continued use
after a change to this Agreement has been posted constitutes your acceptance of this
Agreement as modified by such changes.
Children
The Platform is not intended for children under the age of 13. If you are under 13 years of age,
please do not use or access the Platform at any time or in any manner. By using the Platform,
you affirm that you are over the age of 13.
Your Relationship with Us
We are a technology company that makes available to individuals who register as users of the
Service (“Users”) certain products and services sold or offered by OnyxMP GrowthCo or by third-
party medical providers, pharmacies, or other vendors. Information provided through the
Services is not intended to be, and must not be taken to be, the practice of medicine or the
practice of other healthcare services by The Platform. Use of the Services does not create a
physician/patient or provider/patient relationship with The Platform. The Platform is not
recommending or endorsing any specific medication, test, regimen, product, or other
information. Our Service provides access to prescription fulfillment services offered by the
following pharmacies:
The Pharmacy HUB LLC, (15600 NW 15th Ave., Suite C, Miami Gardens, FL 33163; 305-731-2318)
Triad Rx, (26258 Pollard Rd, Daphne, AL 36526; 251-380-7634)
(the “Pharmacies”). We may also provide you with access to one or more of the following
medical groups who provide healthcare services through the Platform (the
“Provider Groups”): These provider groups contract with physicians and allied health
professionals on a third-party basis who offer certain healthcare services through the Platform
(“Providers”). By accepting this Agreement, you acknowledge and agree that any services you
receive from the Pharmacies, Provider Group or Providers through the Platform are also subject
to this Agreement, and that the Pharmacies, Provider Group and Providers are third-party
beneficiaries of this Agreement.
With respect to the Pharmacies, the Provider Groups and the Providers, we act solely as a
technology platform to connect you with the products and services offered by the Pharmacies,
Provider Groups and Providers through the Service. We do not control or interfere with the
practice of medicine by the Providers, each of whom is solely responsible for the medical care
and treatment he or she provides to you. OnyxMP GrowthCo makes no representations or
warranties about the suitability, reliability, timeliness or accuracy of the medical care and
treatment provided by the Provider Groups or any Providers. By accepting this Agreement, you
acknowledge and agree that OnyxMP GrowthCo is not a healthcare provider and that by using the
Service, you are not entering into a doctor-patient or other health care provider-patient
relationship with OnyxMP GrowthCo. By using the Service, you may, however, be
entering into a doctor-patient or other health care provider-patient relationship with the
Providers.
By accepting this Agreement, you acknowledge and agree that, the Provider Group and/or
Providers may send you messages, reports, SMS/phone texts and emails via the Service
regarding your diagnosis and/or treatment. You further understand and agree that it is your sole
responsibility to monitor and respond to these messages, reports, SMS/phone texts and emails
and that neither OnyxMP GrowthCo nor the Provider Group nor any Provider will be responsible in
any way and you will not hold OnyxMP GrowthCo, Provider Group or any Provider liable
for any loss, injury, or claims of any kind resulting from your failure to read or respond to these
messages or for your failure to comply with any treatment recommendations or instructions
from the Medical Group or your Provider(s).
While you are not establishing a doctor-patient or other health care provider-patient
relationship with OnyxMP GrowthCo, by using the Service, you are establishing a direct
customer relationship with OnyxMP GrowthCo to use the Platform and to purchase any non-
prescription products or non-medical services sold directly to you by OnyxMP GrowthCo through
the Platform. In connection with such relationship, you may provide to us, or cause to be
provided to us on your behalf, personal information, including health information, that is subject
to use by us in accordance with our Privacy Policy. Please refer to the “Privacy Policy” section
and the “Protected Information” section below for additional information.
Subscription Products
Certain products available for purchase through the Service require that you purchase the
product on a subscription basis. For subscription-based products, your payment device will be
automatically charged at regular intervals as described for that product during the checkout
process. You may cancel a subscription at any time up to forty-eight (48) hours before the
applicable monthly processing date of your subscription by turning the auto-refill feature off in
the user portal. For questions or issues with disabling the subscription feature, please contact us
at info@onyxmpgrowth.com.
In order to simplify the user experience on the Platform, you will only see and be required to pay
a single “total” subscription price. However, if a subscription product you purchase required a
consultation with a Provider and/or includes a prescription product that you fill through one of
the Pharmacies, then the total price you pay includes the amount charged by the Pharmacy for
the prescription drug and the amount charged by the Provider Group for the services of the
Provider, as well as the amount we charge use of and access to the Platform. We collect the
amounts charged by the Pharmacies and the Provider Group on behalf of the Pharmacies and
Provider Group and pass the applicable amounts through to them.
Prescription Products
Certain products available through the Platform require a valid prescription by a licensed
healthcare provider. You will not be able to obtain a prescription product unless you have
completed a consultation with one of the Providers through the Platform, the Provider has
determined the prescription product is appropriate for you and the Provider has written a
prescription.
If a Provider determines a prescription product is appropriate for you and writes a prescription, it
will be filled through one of the Pharmacies by using the Platform and you voluntarily and
unconditionally waive your right to fill the prescription at any pharmacy of your choice. If you do
not want to waive your right, do not purchase the service. You acknowledge, represent and
warrant that by purchasing the service you have entered into the aforementioned waiver. If you
have any questions about this waiver please contact info@onyxmpgrowth.com. Prescriptions fulfilled by the Pharmacies do not use child-
resistant packaging and prescription products will not be dispensed in child-resistant
containers.
If you complete a consultation with a Provider and fill a prescription through one of the
Pharmacies, the prescription product will be shipped to you by the applicable Pharmacy.
Limited Use and Availability
Our Service is currently only available to individuals who are located in states in which we offer
the Service, are at least eighteen (18) years of age or older, or at least the age of majority in their
jurisdiction of residence, if higher than eighteen (18), and who have accepted this Agreement. By
visiting, accessing, registering with or using the Service, you are (a) representing and warranting
to us that you satisfy all of these eligibility requirements, (b) representing and warranting that
when you use the Service to consult with a Provider, you are located in the same state as the
shipping address you provide in your account, (c) agreeing to comply with all applicable laws in
visiting, accessing, registering with our using the service, and (d) agreeing that you will only use
the Service for lawful purposes. Our Service is subject to state regulations and may change from
time to time due to changes in applicable regulatory requirements.
Certain products available through the Service are subject to additional age restrictions, and not
all products or services on our Platform are available to all ages.
In some cases, the Service may not be the most appropriate way for you to provide information
to, communicate with or seek medical care and treatment from a healthcare provider. For
example, certain medical conditions may require an in-person procedure or a healthcare
provider other than your Provider, or your Provider may determine that your diagnosis and/or
treatment requires an in-person office visit or are otherwise not appropriately addressed
through use of the Service. In such a case, you may receive notification that you will be unable to
use the Service for the particular issue you submitted and providing additional information
regarding next steps.
Consent to Use of Telehealth Services
Telehealth involves the delivery of healthcare services using electronic communications,
information technology or other means between a healthcare provider and a patient who are
not in the same physical location. While the provision of health care services using telehealth
may offer certain potential benefits, there are also potential risks associated with the use of
telehealth. The telehealth services are not a substitute for in-person health care in all cases. In
order to use the Service, you will be required to review and agree to an informed consent
regarding the use of telehealth (the “Patient Consent”) that will be provided to you by the
Provider Group and Providers through the Platform. You agree that OnyxMP GrowthCo is a third-
party beneficiary of the Patient Consent and has the right to enforce it against you.
Duty to Provide Information, Access, and Connectivity
You are responsible for providing and maintaining, at your own risk, option and expense,
appropriate software and hardware capabilities (consistent with any technical, quality or other
requirements described in the Service) to enable use of the Service, including but not limited to,
a computer or mobile device with a video camera and Internet access. You are solely responsible
for any fees, including Internet connection or mobile fees, that you incur when accessing the
Service. You also have a duty to provide truthful, accurate and complete information in any
forms or other communications you submit to or through the Service. We reserve the right to
change the access configuration, including any software, hardware or other requirements of the
Service at any time without prior notice. OnyxMP GrowthCo explicitly disclaims liability for any and
all losses and damages arising from your failure to comply with this section.
Privacy Policy
OnyxMP GrowthCo understands the importance of confidentiality and privacy regarding your
personal information. Please see our Privacy Policy for a description of how we may collect, use
and disclose your personal information.
Protected Health Information
When you set up an account with OnyxMP GrowthCo, you are creating a direct customer
relationship with OnyxMP GrowthCo that enables you to access and/or utilize the various functions
of the Service as a user. As part of that relationship, you provide information to OnyxMP GrowthCo, including but not limited to your name, email address shipping address and
phone number, that we may collect, use and disclose in accordance with our Privacy Policy, and
that we do not consider to be “health” or “medical” information.
However, in using certain components of the Service, you may also provide certain medical
information that may be protected under applicable laws. OnyxMP GrowthCo is not a “covered
entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-
191, and its related regulations and amendments from time to time (collectively, “HIPAA”).
However, in some circumstances OnyxMP GrowthCo may be a “business associate” of a Pharmacy
or Medical Group. To the extent OnyxMP GrowthCo is deemed a “business associate”, and solely in
its role as a business associate, OnyxMP GrowthCo may be subject to HIPAA with respect to
“protected health information,” as defined under HIPAA, that you provide to the Medical Group
(“PHI”). In addition, any medical or health information that you provide that is subject to specific
protections under applicable state laws (collectively, with PHI, “Protected Information”), will be
used and disclosed only in accordance with such applicable laws. However, any information that
does not constitute Protected Information under applicable laws may be used or disclosed in any
manner permitted under our Privacy Policy. Protected Information does not include information
that has been de-identified in accordance with HIPAA.
Registration; User Accounts, Passwords, and Security
You are obligated to register and set up an account in the Platform in order to access the Service,
and the Service is available only to Users who have registered and have been granted accounts
with usernames and passwords. You agree to accurately maintain and update any information
about yourself that you have provided to OnyxMP GrowthCo, the Medical Group or its
Providers or the Pharmacies. If you do not keep such information current, or fail to submit
truthful, accurate and complete information, or we have reasonable grounds to suspect as
much, we have the right to suspend or terminate your account and your use of the Service. You
also agree to immediately notify OnyxMP GrowthCo of any unauthorized use of your username,
password or any other breach of security that you become aware of involving or relating to the
Service by emailing OnyxMP GrowthCo at info@onyxmpgrowth.com. In addition, you agree to
keep confidential your username and password and to exit from your User account at the end of
each session. OnyxMP GrowthCo explicitly disclaims liability for any and all losses and damages
arising from your failure to comply with this section. You may not use anyone else’s account at
any time.
When establishing an account, you will be required to provide a username and password that
will be used as your login for your account. To help protect the privacy of data you transmit
through the Service, where personally identifiable information is requested, we also use
technology designed to encrypt the information that you input before it is sent to us using
Secure Sockets Layer (SSL) technology or similar encryption technology. In addition, we take
steps to protect the User data we collect against unauthorized access. However, you should keep
in mind that the Service and our services are run on software, hardware, and networks, any
component of which may, from time to time, require maintenance or experience problems or
breaches of security beyond our control. In addition, persons with access to your computer,
phone, or other mobile or other devices may be able to access the Service and information
about you, including medical information, contained in the Service. It is your responsibility to
affirmatively logout from your account when you are not actively using it. It is also your
responsibility to secure and prevent unauthorized physical access to your computer, phone and
other devices, and to protect the confidentiality of your username and password.
You must exercise caution, good sense, and sound judgment in using the Service. You are
prohibited from violating, or attempting to violate, the security of the Service. Any such
violations may result in criminal and/or civil penalties against you. OnyxMP GrowthCo may
investigate any alleged or suspected violations and if a criminal violation is suspected,
OnyxMP GrowthCo may cooperate with law enforcement agencies in their investigations.
Use and Ownership of the Service
The Service and the information and Content available through the Service are protected by
copyright laws throughout the world. Subject to this Agreement, OnyxMP GrowthCo grants you a
limited, non-transferable, revocable license to access and use the Service for your personal use.
Unless otherwise specified by OnyxMP GrowthCo in a separate license, your right to use any of the
Service or the Content is subject to this Agreement and all rights in the Service and Content are
reserved by OnyxMP GrowthCo. You agree that OnyxMP GrowthCo and its suppliers own
all rights, title and interest in the Service (including but not limited to, any computer code,
themes, objects, concepts, photographs, product descriptions, blog posts, artwork, animations,
sounds, musical compositions, audiovisual effects, methods of operation, moral rights, and
documentation). You will not remove, alter or obscure any copyright, trademark, service mark or
other proprietary rights notices incorporated in or accompanying the Service. OnyxMP GrowthCo, stylized names and other related graphics, logos, service marks and trade
names used on or in connection with the Service are the trademarks of OnyxMP GrowthCo and
may not be used without permission, including in connection with any third-party products or
services. Other trademarks, service marks and trade names that may appear on or in the Service
are the property of their respective owners.
License to Information Submitted via the Service
Subject to any limitations on PHI described herein, any information you transmit to
OnyxMP GrowthCo via the Service, whether by direct entry, submission, email or otherwise,
including data, questions, comments, forum communications, or suggestions (collectively,
“Feedback”), will, to the extent permitted under applicable law, be treated as non-confidential
and non-proprietary. Subject to any applicable account settings that you select, you grant
OnyxMP GrowthCo a fully paid, royalty-free, perpetual, irrevocable, worldwide, royalty-free, non-
exclusive and fully sublicensable right (including any moral rights) and license to use, license,
distribute, reproduce, modify, adapt, publicly perform, and publicly display, Feedback (in whole
or in part) for the purposes of operating and providing the Service to you and to our other users.
You warrant that the holder of any worldwide intellectual property right, including moral rights,
in Feedback has completely and effectively waived all such rights and validly and irrevocably
granted to you the right to grant the license stated above. You agree that you, not OnyxMP GrowthCo, are responsible for all Feedback that you provide to the Service. In addition to
the foregoing, OnyxMP GrowthCo shall have the right, in its sole discretion, to edit, duplicate, or
alter the Feedback in any manner for any purpose that OnyxMP GrowthCo deems necessary or
desirable, and you irrevocably waive any and all so-called moral rights you may have in the
Feedback. You further agree that you shall have no right of approval and no claim to
compensation in connection with the Feedback.
If any Feedback you provide contains Protected Information, OnyxMP GrowthCo’s rights
under this section with respect to the use or disclosure of such Protected Information will be
limited as and to the extent required under applicable law.
Prohibited Use
Any use or attempted use of the Service (i) for any unlawful, unauthorized, fraudulent or
malicious purpose, (ii) that could damage, disable, overburden, or impair any server, or the
network(s) connected to any server, (iii) that could interfere with any other party’s use and
enjoyment of the Service, (iv) to gain unauthorized access to any other accounts, computer
systems, or networks connected to any server or systems through hacking, password mining or
any other means, (v) to access systems, data, or information not intended by OnyxMP GrowthCo to
be made accessible to a user, (vi) to obtain any materials, or information through any means not
intentionally made available by OnyxMP GrowthCo, (vii) to reverse engineer,
disassemble or decompile any section or technology on the Service, or (viii) for any use other
than the business purpose for which it was intended, is prohibited.
In addition, in connection with your use of the Service, you agree you will not: (a) upload or
transmit any message, information, data, text, software or images, or other content that is
unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene,
libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic
characteristic, or that may invade another’s right of privacy or publicity; (b) create a false identity
or duplicative accounts for the purpose of misleading others or impersonate any person or
entity, including, without limitation, any OnyxMP GrowthCo representative, or falsely state or
otherwise misrepresent your affiliation with a person or entity; (c) upload or transmit any
material that you do not have a right to reproduce, display or transmit under any law or under
contractual or fiduciary relationships (such as nondisclosure agreements); (d) upload files that
contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any
other similar software or programs that may damage the operation of another’s computer or
property of another; (e) delete any author attributions, legal notices or proprietary designations
or labels that you upload to any communication feature; (f) use the Service’s communication
features in a manner that adversely affects the availability of its resources to other users (e.g.,
excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) upload
or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain
letters,” “pyramid schemes,” “phishing” or any other form of solicitation, commercial or
otherwise; (h) violate any applicable local, state, national or international law; (i) upload or
transmit any material that infringes any patent, trademark, service mark, trade secret, copyright
or other proprietary rights of any party; (j) delete or revise any material posted by any other
person or entity; (k) manipulate or otherwise display the Service by using framing, mirroring or
similar navigational technology; (l) probe, scan, test the vulnerability of or breach the
authentication measures of, the Service or any related networks or systems; (m) register,
subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any
party for any services or any contests, promotions or sweepstakes if you are not expressly
authorized by such party to do so; (n) harvest or otherwise collect information about others,
including email addresses; (o) use any robot, spider, scraper, or other automated or manual
means to access the Service, or copy, download, distribute or reproduce any content or
information on the Service; or (p) assist or permit any person in engaging in any of these
activities.
OnyxMP GrowthCo reserves the right to take whatever lawful actions it may deem appropriate in
response to actual or suspected violations of the foregoing, including, without limitation, the
suspension or termination of a User’s access and/or account. OnyxMP GrowthCo may cooperate
with legal authorities and/or third parties in the investigation of any suspected or alleged crime
or civil wrong.
OnyxMP GrowthCo claims no ownership in, nor any affiliation with, third-party trademarks or
brand names that may appear on this site. Such third-party trademarks are used only to identify
the products and services of their respective owners, and no sponsorship or endorsement on the
part of The Platform should be inferred from their use. You are not permitted to use the
trademarks displayed on the Services without the prior written consent of OnyxMP GrowthCo or
the third party that may own the trademarks.
Except as may be provided in the Privacy Policy or prohibited by applicable law, OnyxMP GrowthCo
reserves the right at all times to disclose any information as OnyxMP GrowthCo deems necessary
to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse
to post or to remove any information or materials, in whole or in part, in OnyxMP GrowthCo's sole discretion.
Right to Monitor
OnyxMP GrowthCo reserves the right to monitor general use of the Service at any time as it deems
appropriate and to remove any materials that, in OnyxMP GrowthCo’s sole discretion,
may be illegal, may subject OnyxMP GrowthCo to liability, may violate this Agreement, or are, in
the sole discretion of OnyxMP GrowthCo, inconsistent with OnyxMP GrowthCo’s
purpose for the Service.
Third-Party Goods and Services
Parties other than OnyxMP GrowthCo, including Pharmacies, Medical Group and
Providers (collectively, “Third-Parties”) provide services or sell products through the Service, and
OnyxMP GrowthCo may also make available to you for purchase certain services, devices, items or
products manufactured, distributed or sold by Third-Parties (“Third-Party Goods and Services”).
Your use of any Third-Party Goods and any interactions with Third-Parties, including payment
and delivery of goods or services, and any other terms, conditions, warranties or representations
associated with such use or interactions, are solely between you and such Third-Parties. You
should make whatever investigation you feel necessary or appropriate before proceeding with
any online or offline transaction involving Third-Parties or any Third-Party Goods and Services.
You are solely responsible for, and shall exercise caution, discretion, common sense and
judgment in, using the Service and disclosing personal information.
You agree that OnyxMP GrowthCo shall not be responsible or liable for any loss or damage of any
sort incurred as the result of your use of the Platform, any Third-Party Goods and Services or
your interactions with any Third-Parties. In the event of any dispute between you and any Third-
Party, any other User or any other entity or individual, you understand and agree that
OnyxMP GrowthCo is under no obligation to become involved in such dispute, and you hereby
release and indemnify OnyxMP GrowthCo, its affiliates and all of their respective
contractors, directors, officers, employees, representatives, proprietors, partners, shareholders,
servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys
(collectively, “OnyxMP GrowthCo Parties”) from any and all claims, demands and/or damages
(actual or consequential) of every kind or nature, known or unknown, suspected and
unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes or
the Service or the features and services therein. IF YOU ARE A CALIFORNIA RESIDENT, YOU
WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES
NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR
SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND
THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER
SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
Certain of OnyxMP GrowthCo’s shareholders, directors, officers, employees, contractors
or agents (collectively, “OnyxMP GrowthCo Owners and Personnel”) may have a financial interest
in one or more Third-Parties, and may profit from your use of the Third-Parties and/or the sale of
Third-Party Goods and Services to you.
External Links
The Platform may contain links to third-party websites. Linked sites are not under the control of
OnyxMP GrowthCo, and OnyxMP GrowthCo is not responsible for the content of any linked
site. Links are provided as a convenience only, and a link does not imply that OnyxMP GrowthCo
endorses, sponsors, or is affiliated with the linked site. Your use of third-party websites is at your
own risk and subject to the terms and conditions of use for such sites; these Terms and
Conditions do not apply to other websites. OnyxMP GrowthCo disclaims any and all liability for any
information, including but without limitation, any medical and health treatment information set
forth on linked sites.
Terms of Sale
All products offered for sale by OnyxMP GrowthCo are subject to availability and we reserve the
right to impose quantity limits on any order or reject all or any part of an order without prior
notice. We do not offer any refunds or returns. In the event of an error, we reserve the right to
correct the error and revise your order accordingly (which includes charging the correct price) or
to cancel the order and refund any amount charged. Prices for products are subject to change at
any time, but changes will not affect any order for products you have already placed. You are
responsible for any applicable sales, use, duty, customs or other governmental taxes, levies or
fees (“Taxes”) due with respect to your purchase of products or services through our Service. We
will collect applicable Taxes if we determine we have a duty to collect Taxes. We will present an
estimate of Taxes we collect at checkout, except where we have clearly stated in writing that a
price includes Taxes. The actual Taxes charged may be adjusted from the amount shown at
checkout. Several factors may cause this, such as variances between processor programs and
changes in tax rates. We are not required to, and do not, collect Taxes in all states. You may have
a duty to directly report and pay Taxes if we do not collect such Taxes.
Only valid payment methods acceptable to us may be used to complete a purchase via the
Service. You represent and warrant that you are authorized to use your designated payment
method. You authorize us to charge your designated payment method for the total amount of
your order (including any applicable taxes and shipping and handling charges). If any of the
products in your order are unavailable, we will only charge the prices, Taxes and other applicable
charges associated with the products that are included in the shipment. In connection with any
purchase you make through the service, you may be asked to supply certain information relevant
to the transaction, including, without limitation, your credit card number and expiration date,
your billing address, your shipping address, your phone number and/or your email address. By
submitting such information, you grant OnyxMP GrowthCo without charge the irrevocable,
unencumbered, universe-wide and perpetual right to provide such information to third parties
(e.g., payment processing companies, buyers on the Service, sellers on the Service) for the
purpose of facilitating the transaction.
All credit card, debit card and other monetary transactions on or through the Service occur
through an online payment processing application(s) accessible through the Service. This online
payment processing application(s) is provided by OnyxMP GrowthCo’ third-party online
payment processing vendor. Additional information about the processing vendor, its privacy
policy and its information security measures (collectively, the “Vendor Policies”) can be made
available upon request. Reference is made to the Vendor Policies for informational purposes
only and are in no way incorporated into or made a part of this Privacy Policy. OnyxMP GrowthCo's relationship with the processing vendor, if any, is merely contractual in
nature, as the vendor is nothing more than a third-party vendor to OnyxMP GrowthCo,
and is in no way subject to OnyxMP GrowthCo’s direction or control; thus, their
relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees,
agents-principals, employers-employees, partners, joint venturers or the like.
You agree to pay any shipping and handling charges, if any, shown at the time you make a
purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling
charges from time to time, but we will provide notice of the changes applicable to you before
you make your purchase. Any delivery dates or times shown as part of the checkout process are
estimates only and are not guaranteed. Unless we state otherwise in writing via the Service, risk
of loss or damage to a product passes to you upon delivery of the product to our designated
carrier.
We reserve the right to remedy User issues and concerns on a case by case basis. We reserve the
right, in our sole discretion, to resolve customer issues and concerns based on the facts and
circumstances of each User.
Termination
OnyxMP GrowthCo may terminate your use of the Service or any of our features or services at any
time and for any reason without notice, including, for example, for conduct violating this
Agreement, if our agreement with the Provider Group or Pharmacies terminate, or if we
discontinue the Service. The provisions of this Agreement concerning Service security, prohibited
activities, copyrights, trademarks, user submissions, disclaimers, limitation of liability, arbitration
and resolution of Disputes, indemnity and jurisdictional issues shall survive any such termination
or any other termination of this Agreement or your relationship with OnyxMP GrowthCo.
You agree that if your use of the Service is terminated pursuant to this Agreement, you will not
attempt to use the Service under any name, real or assumed, and further agree that if you
violate this restriction after being terminated, you will indemnify and hold all OnyxMP GrowthCo
Parties harmless from any and all liability that any such OnyxMP GrowthCo Parties may incur with
respect thereto.
Except as otherwise provided in the Privacy Policy or as required by applicable law (including any
obligation to provide access to health records), we have no obligation, whether before or after
the termination of your use of the Service, to return or otherwise provide to you or any third
party on your behalf any Content, any information you provide to us, any information your
Providers provided to us about or relating to you, or any other information that we may have
that relates to you.
Disclaimers
Content and other information contained on the Service is provided by OnyxMP GrowthCo as a
convenience. The Service may include inadvertent inaccuracies or errors, or information or
materials that violate these Terms and Conditions. Any information presented as of a particular
date may only be accurate as of such date and we disclaim any responsibility to update such
information. Additionally, the possibility exists that a third party could make unauthorized
alterations to the content or features of the Service. Although we attempt to ensure the integrity
of the Service, we make no guarantees as to their completeness or correctness. Users relying on
Content or other information from the Service do so at their own risk.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANY ACCESS TO OR USE
OF THE SERVICE IS VOLUNTARY AND AT THE SOLE RISK OF THE USER. THE OnyxMP GrowthCo
PARTIES AND EACH THIRD-PARTY OFFERING PRODUCTS OR SERVICES THROUGH THE
SERVICE, INCLUDING THE PROVIDER GROUP, THE PROVIDERS AND THE PHARMACIES, TO THE
FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY
KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF
THIRD PARTIES’ RIGHTS, SATISFACTORY QUALITY AND FITNESS FOR PARTICULAR PURPOSE
WITH REGARD TO THE SERVICE, AND WITH RESPECT TO ANY INFORMATION, CONTENT,
PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH THE
SERVICE OR THE PLATFORM. OnyxMP GrowthCo DOES NOT WARRANT OR GUARANTEE THE
ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS OR USEFULNESS OF THE SERVICE.
OnyxMP GrowthCo DOES NOT WARRANT THAT THE SERVICE WILL FUNCTION WITHOUT
DELAYS, DISRUPTIONS, INTERFERENCES, IMPERFECTIONS, CORRUPTION, CYBER ATTACK,
VIRUSES, MALWARE, OR ANY ADVERSE INCIDENT.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE
OnyxMP GrowthCo PARTIES OR ANY THIRD-PARTY OFFERING PRODUCTS OR SERVICES
THROUGH THE SERVICE, INCLUDING THE PROVIDER GROUP, THE PROVIDERS AND THE
PHARMACIES, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INCIDENTAL,
INDIRECT, SPECIAL, EXEMPLARY AND CONSEQUENTIAL DAMAGES, PERSONAL OR BODILY
INJURY, EMOTIONAL DISTRESS, OR WRONGFUL DEATH, LOSS OF DATA, LOST PROFITS, OR
DAMAGES RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICE, INCLUDING ANY
INFORMATION AND CONTENT MADE AVAILABLE THROUGH THE SERVICE OR ANY SERVICES
PERFORMED BY THE MEDICAL GROUP OR ITS PROVIDER(S), WHETHER BASED ON WARRANTY,
CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER
OR NOT OnyxMP GrowthCo HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE
OnyxMP GrowthCo PARTIES SHALL BE LIABLE ONLY TO THE EXTENT OF ACTUAL DAMAGES
INCURRED BY YOU, NOT TO EXCEED U.S. $1,000.
ANY CLAIMS ARISING IN CONNECTION WITH YOUR USE OF THE PLATFORM, SERVICE OR
CONTENT MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING
RISE TO SUCH ACTION OCCURRED. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE
PLATFORM, SERVICE OR CONTENT IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO
PARTICIPATE IN A CLASS ACTION SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM
YOUR USE OF THE PLATFORM, SERVICE OR CONTENT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE
LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
TO THE EXTENT THAT WE MAY NOT DISCLAIM ANY IMPLIED WARRANTY OR LIMIT ITS
LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF OUR
LIABILITY WILL BE THE MINIMUM PERMITTED UNDER APPLICABLE LAW.
Indemnification
You agree to defend, indemnify, and hold the OnyxMP GrowthCo Parties and any third-party
offering products or services through the Service, including the Provider Group, Providers and
Pharmacies, harmless from and against any and all suits, actions, claims, proceedings, damages,
settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses
(including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from
your use of the Service, your fraud, violation of law, or willful misconduct, any breach by you of
these Terms and Conditions or your violation of any rights of any other person or entity. We
reserve the right to control the defense of any claim by a third-party for which we are entitled to
indemnification, and you agree to provide us with such cooperation as is reasonably requested
by us.
Notices
Any notices to you from OnyxMP GrowthCo regarding the Service or this Agreement may be made
by email, a posted notice on the Service, or regular mail, in the sole discretion of OnyxMP GrowthCo.
Copyright
It is OnyxMP GrowthCo’s policy to terminate membership privileges of any User who
repeatedly infringes copyright upon prompt notification to OnyxMP GrowthCo by the copyright
owner or the copyright owner’s legal agent. Without limiting the foregoing, if you believe that
your work has been copied and posted on the Service in a way that constitutes copyright
infringement, please provide us with the following information: (1) an electronic or physical
signature of the person authorized to act on behalf of the owner of the copyright interest; (2) a
description of the copyrighted work that you claim has been infringed; (3) a description of the
location on the Service of the material that you claim is infringing; (4) your address, telephone
number and e-mail address; (5) a written statement by you that you have a good faith belief that
the disputed use is not authorized by the copyright owner, its agent or the law; and (6) a
statement by you, made under penalty of perjury, that the above information in your notice is
accurate and that you are the copyright owner or authorized to act on the copyright owner’s
behalf. Contact information for OnyxMP GrowthCo’s copyright agent for notice of claims
of copyright infringement is as follows: info@onyxmpgrowth.com.
Entire Agreement
This Agreement and any other agreements OnyxMP GrowthCo may post on the Service or that you
and OnyxMP GrowthCo may execute from to time constitute the entire agreement between
OnyxMP GrowthCo and you in connection with your use of the Service and supersede any prior
agreements between OnyxMP GrowthCo and you regarding use of the Service, including prior
versions of this Agreement.
Binding Arbitration / Class Waiver
YOU EXPRESSLY AGREE THAT ANY LEGAL CLAIM, DISPUTE OR OTHER CONTROVERSY BETWEEN
YOU AND OnyxMP GrowthCo OR YOU AND ANY OF THE OnyxMP GrowthCo PARTIES OR ANY
MEDICAL GROUP OR PROVIDER ARISING OUT OF OR OTHERWISE RELATING IN ANY WAY TO
OnyxMP GrowthCo, OnyxMP GrowthCo PARTIES, THE PLATFORM, THE CONTENT OR THE
SERVICE, OR ANY OTHER OnyxMP GrowthCo GOODS, SERVICES OR ADVERTISING, INCLUDING
CONTROVERSIES RELATING TO THE APPLICABILITY, ENFORCEABILITY OR VALIDITY OF ANY
PROVISION OF THIS AGREEMENT (COLLECTIVELY “DISPUTES”), SHALL BE RESOLVED IN
CONFIDENTIAL BINDING ARBITRATION CONDUCTED BEFORE ONE COMMERCIAL ARBITRATOR
FROM THE AMERICAN ARBITRATION ASSOCIATION (“AAA”), RATHER THAN IN A COURT, AS
DESCRIBED HEREIN. THE ARBITRATION WILL BE GOVERNED BY THE AAA’S COMMERCIAL
ARBITRATION RULES AND, IF THE ARBITRATOR DEEMS THEM APPLICABLE, THE SUPPLEMENTARY
PROCEDURES FOR CONSUMER RELATED DISPUTES (COLLECTIVELY “RULES AND PROCEDURES”).
YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY AND KNOWINGLY FORFEITING YOUR RIGHT
TO A TRIAL BY JURY AND TO OTHERWISE PROCEED IN A LAWSUIT IN STATE OR FEDERAL COURT,
EXCEPT AS EXPRESSLY PROVIDED HEREIN.
Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead
of a judge or jury, and court review of an arbitration award is very limited. However, an
arbitrator can award the same damages and relief on an individual basis that a court can award
to an individual.
Payment of arbitration costs will be governed by the AAA’s fee schedule, unless you are able to
show that your portion will be prohibitive as compared to litigation costs, in which case
OnyxMP GrowthCo will pay as much of your arbitration costs as the arbitrator deems necessary to
prevent the arbitration from being cost-prohibitive as compared to litigation costs.
OnyxMP GrowthCo also reserves the right in its sole and exclusive discretion to assume
responsibility for all arbitration costs imposed by the AAA. Each party agrees to pay its own
attorneys’ fees and expenses unless there is a governing statutory provision that requires the
prevailing party to be paid attorneys’ fees and expenses.
The arbitration shall be conducted in Austin, Texas, except that, in the event Austin, Texas is not
within 100 miles of your residence, the arbitration may be conducted within 100 miles of your
residence, unless the parties agree otherwise in writing. The arbitrator’s award shall be final and
binding on all parties and may be entered as a judgment in any court of competent jurisdiction.
For more information on AAA, its Rules and Procedures, and how to file an arbitration claim, you
may call AAA at 800-778-7879 or visit the AAA website at https://www.adr.org.
Notwithstanding anything to the contrary herein, to the extent the Dispute arises from: (a) a
violation of either party’s intellectual property rights in any manner; (b) any claim related to, or
arising from, allegations of theft, piracy, unauthorized use or a violation of the Computer Fraud
and Abuse Act; and/or (c) any claim for equitable relief; then you and OnyxMP GrowthCo agree
that a party may seek injunctive remedies (or an equivalent type of urgent legal relief) in a state
or federal court in Austin, Texas, and both parties agree to submit to the personal jurisdiction of
such courts in connection with such proceedings. In addition to the foregoing, either party may
assert an individual action in small claims court for Disputes that are within the scope of such
court’s jurisdiction in lieu of arbitration as long as such action remains in such court and
advances only on an individual (non-class, non-representative) basis.
ALL DISPUTES SUBJECT TO ARBITRATION UNDER THIS AGREEMENT MUST BE ARBITRATED ON AN
INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE OR REPRESENTATIVE BASIS. NO PARTY
MAY BRING ANY CLAIM SUBJECT TO ARBITRATION PURSUANT TO THIS AGREEMENT AS A
PRIVATE ATTORNEY GENERAL, IN A REPRESENTATIVE CAPACITY, OR AS A PLAINTIFF OR CLASS
MEMBER IN ANY PURPORTED CLASS PROCEEDING. THE CLAIMS OF MORE THAN ONE CUSTOMER
OR USER CANNOT BE JOINED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR
USER. NO ARBITRATION SHALL BE CONSOLIDATED OR JOINED WITH ANY OTHER ARBITRATION.
THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY
RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT
NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). If a
decision is issued stating that applicable law precludes enforcement of any of this paragraph’s
limitations as to a particular claim or request for relief, then such claim or request for relief (and
only that claim or request for relief) shall be severed from the arbitration and may be brought
exclusively in the state or federal courts located in Austin, Texas, subject to the parties’
respective rights to appeal the decision. All other claims or requests for relief shall be arbitrated.
The parties agree that any claims or requests for relief that are severed from an arbitration may
not proceed in litigation and shall be stayed until all claims between the parties remaining in
arbitration are finally resolved. The parties agree to submit to the personal jurisdiction of the
federal and state courts located in Austin, Texas for purposes of resolving any claims or requests
for relief severed from arbitration pursuant to this paragraph.
You can opt out of the provisions of this Agreement that require the arbitration of Disputes
within 30 days of the date that you first agree to any version of this Agreement that requires
arbitration of disputes with OnyxMP GrowthCo. To opt out, you must send your name,
residence address, and email address together with a clear statement that you want to opt out
of the requirement to arbitrate disputes with OnyxMP GrowthCo to: OnyxMP GrowthCo, info@onyxmpgrowth.com, ATTN: Arbitration Opt-Out.
Before you commence arbitration of a Dispute, you must provide us with a written Notice of
Dispute that includes your name, residence address, username (if applicable) and email address
associated with your User account (if applicable), a detailed description of the Dispute, and the
relief you seek. Before we commence arbitration of a Dispute against you, we will provide a
written Notice of Dispute to you with a detailed description of the Dispute and the relief we
seek. Any Notice of Dispute you send to us should be mailed to OnyxMP GrowthCo,
Inc., info@onyxmpgrowth.com, ATTN: Dispute Notice. If we are unable to resolve a Dispute
within 30 days after the applicable Notice of Dispute is received, either party may commence
arbitration. Notwithstanding anything to the contrary in this Agreement, if we make any future
material modification to any provisions of this Agreement that govern the arbitration or
resolution of Disputes, such changes will not apply to any Dispute between you and us for which
either party had previously provided a written Notice of Dispute to the other in accordance with
this paragraph. Further, if we make any future material changes to the provisions of this
Agreement that govern the arbitration or resolution of Disputes, you may reject such changes by
sending a written notice of your rejection decision to us at OnyxMP GrowthCo, info@onyxmpgrowth.com, ATTN: Arbitration Opt-Out within 30 days of the effective
date of such modifications.
Governing Law; Venue; Severability of Provisions
This Service is controlled and operated by OnyxMP GrowthCo from our offices within Texas. Those who choose to access the Service from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable.
Access to the Service from jurisdictions where the contents of the Service are illegal or penalized is prohibited.
The validity, interpretation, construction and performance of this Agreement will be governed by
the Federal Arbitration Act and the laws of the State of Texas, without regard to any conflicts of
law provisions.
All parts of this Agreement apply to the maximum extent permitted by law. Our failure to
enforce any provision of this Agreement will not constitute a waiver of such right. We both agree
that if we cannot enforce a part of this Agreement as written, then that part will be replaced
with terms that most closely match the intent of the unenforceable part to the extent permitted
by law. Except as otherwise provided in this Agreement, the invalidity of part of this Agreement
will not affect the validity and enforceability of the remaining provisions. The section headings
are for convenience and do not have any force or effect.
No Agency Relationship
Neither this Agreement, nor any Content, materials or features of the Service create any
partnership, joint venture, employment, or other agency relationship between you and OnyxMP GrowthCo, the Provider Group, the Providers or the Pharmacies. You may not enter into
any contract on our behalf or bind us in any way.
Assignment
You may not assign any of your rights under this Agreement, and any such attempt will be null
and void. OnyxMP GrowthCo may, in its sole discretion, transfer, without further consent or
notification, all contractual rights and obligations pursuant to this Agreement to any affiliate of
OnyxMP GrowthCo or to another third party in the event that some or all of the business of
OnyxMP GrowthCo is transferred to such other third party by way of merger, sale of its assets or
otherwise.
Third Party Beneficiaries
Any use of third-party software provided in connection with the Service, or any third-party
product or service accessed or used in connection with the Service, will be governed by the
applicable third-party’s license or terms of use, and not by this Agreement. In addition this
Agreement, your use of the Service must comply with all applicable third-party terms of
agreement.
Except for the foregoing or as otherwise specifically set forth in this Agreement, including with
respect to the indemnification obligations contained herein in favor of the OnyxMP GrowthCo
Parties, the Provider Group, and the Providers and the agreement to arbitration, we hereby
expressly agree that there is no intent by either party to create or establish third-party
beneficiary status rights or their equivalent in any other referenced individual, subcontractor or
third party, including the Provider Group, Providers or Pharmacies, and, except as specifically set
forth in this Agreement, that no third party shall have any right to enforce any right or enjoy any
benefit that is created or established under this Agreement.
Contacting Us
If you have any questions or concerns about this Agreement, please contact us by email
at info@onyxmpgrowth.com. We will make reasonable efforts to respond to your questions or concerns
promptly after we receive them.